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MICROSOFT WORD version 5.0
Chapter Contents
Microsoft Word Corporation.............................................2
Supported Fonts...................................................2
Unsupported Fonts.................................................2
Installation...........................................................3
Internal, Cartridge, and
Soft Font PRD Installation........................................3
Soft Font Installation............................................4
General Information....................................................4
Four Steps For LaserJet Printing..................................4
Identifying (Selecting) the Correct Printer
Description (PRD).................................................5
Identifying Supported Fonts.......................................7
Specifying the Correct Print Options..............................7
Common Tasks...........................................................9
Selecting Fonts...................................................9
Setting Page Length..............................................10
Landscape........................................................11
Legal Paper......................................................11
Printing Envelopes...............................................12
Printing Special Characters......................................13
Formatting And Printing Labels...................................14
Drawing Lines And Boxes..........................................15
Embedding Printer Commands.......................................15
Common Problems.......................................................16
Creeping Text....................................................16
PC Load Exec or PC Load A4 Message...............................16
PC Load C5.......................................................16
Incorrect Font...................................................16
Error 21 or Text Printing On One Line............................17
MP LOAD Page size Message........................................17
Other Problems...................................................17
_______________________________________________________________________Page 1
MICROSOFT CORPORATION
Customer Support Number (206) 454-2030
Hours 6:00am to 6:00pm PST
Charge None
Required Identification None
Product Upgrade Policies and Procedures - SUPPLEMENTAL PRINTER
DISKETTES can be requested by calling Microsoft's Customer Service
Number or by calling a local dealer. The disks will be free if obtained
from a Microsoft dealer or will be $15.00 if ordered directly from
Microsoft Corporation.
Customer Service Number (800) 426-9400
Supported Fonts
Cartridge Fonts 92286...
A, B, C, D, E, F, G, H, IC, J, K, L, M, N, P, PC, Q, R, T, U, V, W,
X, Y, Z, Z1A
Cartridge Fonts 92290...
S1, S2
Cartridge Fonts C2053A...
#C01, #C02, #C03, #C04, #C05, #C06, #C07, #C08
Cartridge Fonts C2055A...
#C01
Soft Fonts 33412...
AC, AD, AE, AF, DA, EA, RA, RB, SA,SB,
TA,TB, UA, UB
Super Fonts 33412...
AG, DC
Type Director...
All Typeface Products
Unsupported Fonts
Cartridge Fonts C2050B...
#C80,#C90
Cartridge Fonts C2050C...
#C80,#C90
Cartridge Fonts C2050D...
#C80,#C90
Advanced users can use Microsoft Word's MAKEPRD program
to edit or create printer description files for unsupported fonts.
Microsoft's MERGEPRD program can be used to combine printer
description files. Refer to Microsoft Word's documentation or call
Microsoft Customer Support if you need assistance.
_______________________________________________________________________Page 2
INSTALLATION
Using MS Word 5.0 with your LaserJet IIP plus printer requires
that you install the appropriate Printer Descriptions (PRDs). Microsoft
provides LaserJet printer PRDs which support the following:
Internal and Cartridge Fonts
Hewlett-Packard Soft Fonts
The paragraphs which follow outline the installation of MS Word's
internal font, cartridge font, and soft font PRDs. If you have not
installed MS Word, you must do so before proceeding see
the Using Microsoft Word manual.
What is Required
Diskettes: PRINTER DISK 1, PRINTER DISK 2, and UTILITIES/PRINTERS
disk along with the Additional HP LaserJet Support disks
Manuals: Using Microsoft Word and Microsoft Word Printer Information
The steps below will install all of the LaserJet printer PRD files
located on each disk. If you are familiar with MS Word and DOS, you
may want to install only those PRDs that are required for your particular
LaserJet printer configuration.
Internal, Cartridge, and Soft Font PRD
Installation
To install MS Word's internal, font cartridge, and soft font printer
description files:
1.Insert PRINTER DISK 1 in drive A.
2.At your DOS prompt, type:
COPY A:HPDWN*.*C:\WORD5 and press [Enter].2
3. Insert the UTILITIES/PRINTERS disk in drive A.
4. At your DOS prompt, type:
COPY A:HP*.*C:\WORD5 and press [Enter].
5. Insert PRINTER DISK 2 in drive A.
6. At your DOS prompt, type:
COPY A:HP*.*C:\WORD5 and press [Enter]
7. Insert SUPPLEMENTAL PRINTER DISK in drive A.
8. At your DOS prompt, type:
COPY A:HP*.*C:\WORD5 and press [Enter].
_______________________________________________________________________Page 3
Microsoft Word 5.0 does not need to use the AutoFont Support
disks included with your new HP fonts. Instead, Microsoft has created
a printer driver (.PRD file) for each HP font product (bitmapped cartridges
and soft fonts, scalable cartridges and soft fonts). The supplemental
printer disks that contain these drivers are available from your local
software dealer. You can also order the supplemental printer disks
by calling Microsoft Customer Services at (800) 426-9400 or Hewlett-Packard
Driver Distribution at (303) 353-7650.
Soft Font Installation
Microsoft Word's printer descriptions for HP soft fonts automatically
download soft fonts. If you plan to use soft fonts with MS Word, follow
the steps below to install your soft fonts.
1. Insert HP soft font disk #1 in drive A.
2. At your DOS prompt, type:
COPY A:*.*C:\WORD5 and press [Enter].
3. Repeat steps 1 and 2 for each HP soft font disk.
You can use one of Hewlett-Packard's utilities (e.g., FontLoad,
Type Director) to download your soft fonts. Type Director may be used
to download your scalable soft fonts directly to the printer. You
can then instruct Microsoft Word 5.0 to skip the downloading procedure
when you print your documents.
If you plan to use Hewlett-Packard's soft fonts and want to
use another subdirectory to manage your fonts more effectively than
C:\WORD5, you must insert a path command in your autoexec.bat
file. This path statement (for example, path c:\fonts) must specify where
your fonts are located to allow Microsoft Word to find your font files.
GENERAL INFORMATION
The information which follows is applicable to most of the documents
you are likely to print using Microsoft Word 5.0 with your LaserJet
IIP plus printer. Read this information carefully as it will help you
avoid many of the common problems discussed later in this application note.
For printer feature support (fonts, page sizes, orientation,
etc.) do not use the printer's front panel. Microsoft Word will override
any front panel setting.
EXCEPTION: When using the MP Tray on the LaserJet IIP plus
change MP SIZE on the front panel menu to match the Page
size command being sent from the software.
Four Steps For LaserJet Printing
There are four basic steps to follow when printing Microsoft Word
documents on an HP LaserJet IIP plus printer:
Identify the Correct Printer Description
Plan Your Fonts
Create the Document
Specify the Correct Print Options
_______________________________________________________________________Page 4
These steps are briefly explained below. Follow each step carefully
and you will be able to print most documents quickly and easily.
Step 1
The first step requires that you identify the appropriate Printer
Description (PRD). Refer to Identifying The Correct Printer Description
section of this note to identify the correct PRD for any internal
fonts, cartridge fonts, or soft fonts you plan to use in your document.
Step 2
After you identify the correct PRD, you must plan which fonts you will use
in your document. In doing so, make sure the PRD you selected supports all of
the fonts you plan to use. The Identifying Supported Fonts section of this
note tells you how to determine which fonts are supported by a particular PRD.
Step 3
As you create your document, you will most likely change fonts, format
paragraphs, etc. The Common Tasks section of this note will
assist you with these tasks.
Step 4
Prior to printing your document, verify that you have the correct
print options specified. Refer to the section Specifying The
Correct Print Options of this note for the correct options.
Identifying The PRD ( Printer Description)
Use the tables below to identify the correct printer description.
(Printer descriptions are contained in special files with a .PRD filename
extension. They are referred to in this text as the PRD.) For cartridge fonts,
compare part number on the cartridge with the part number in the table below.
Example:
For a LaserJet IIP plus printer, use the HPLASER1 printer
description. The fonts supported by this PRD most closely match the
internal fonts offered by this printer.
A PRD selected for the portrait orientation will also work
for landscape orientation, since the LaserJet IIP plus printer
can automatically rotate fonts to the desired orientation.
PRDs for Internal Fonts
Model Portrait/Landscape PRD's
LaserJet IIP plus HPLASER1
PRDs for Cartridge Fonts
HP Cartridge Part Number Portrait/Landscape PRD's
C2053A#C01 HPWP*
C2053A#C02 HPLASMS*
C2053A#C03 HPWSHEET*
C2053A#C04 HPRESENT*
C2053A#C05 HPFORMS*
C2053A#C06 HPBAR*
C2053A#C07 HPEQUATE*
C2053A#C08 HPGLOBAL*
C2055A#C01 HPGSTART*
_______________________________________________________________________Page 5
*This PRD is contained on Microsoft's SUPPLEMENTAL PRINTER DISKS.
Call Microsoft to order these disks.
PRDs for Cartridge Fonts
Cartridge Part Number PRD Portrait/Landscape
92286A HPLASER1
92286B HPLASPS
or HPLASER1
92286C HPLASER1
92286D HPLASER1
92286E HPLASER1
92286F HPLASRMN
or HPLASER2
92286G HPLASER1
92286H HPLASER1
92286IC HPINTL*
92286J HPLASER1
or HPLASER3
92286K HPLASER2
92286L HPLASER1
92286M HPLASER1
92286N HPLASER1
92286P HPLASER2
92286PC HPPRO
or HPPROL
92286Q HPLASER1
92286R HPLASER2
or HPLASER3
92286T HPLASTAX
92286U HPLASER2
92286V HPLASLAN
92286W HPLASER1
92286X HPLASER1
92286Y HPLASER
92286Z HPLASMS
or HPLASMSA*
or HPLASER3
92286Z1A HPLASMS2
92290S1 HPLAS2S1
92290S2 HPLAS2S2
*This PRD is contained on Microsoft's SUPPLEMENTAL PRINTER DISKS.
Call Microsoft to order these disks.
PRDs for Soft Fonts
Soft Font Part Number PRD Portrait/Landscape
33412AC HPDWNACP
33412AD HPDWNADP
33412AE HPDWNSFP*
33412AF HPDWNR8P*
33412AG HPDWNHHP*
33412DA HPDWNLGP*
33412EA HPDWNPRP*
33412RA HPDWNGAP*
33412SA HPDWNCNP*
33412TA HPDWNZHP*
33412UA HPDWNHLP*
_______________________________________________________________________Page 6
*This PRD is contained on Microsoft's SUPPLEMENTAL PRINTER DISKS.
Call Microsoft to order these disks.
Identifying Supported Fonts
This section explains how to determine which fonts are supported by
Microsoft's printer descriptions.
Information about supported fonts is available from two sources:
The Microsoft Word Printer Information Manual
The Microsoft Word Format Character Command Area
Your Microsoft Word Printer Information manual lists the internal,
cartridge, and HP soft fonts supported by each PRD. If you received additional
printer diskettes, refer to the documentation included with each disk.
You can also use the MS Word's Format Character command area
to determine which font names and sizes are supported.
1. Press [Esc][P]rint[O]ptions followed by [F1], highlight the desired
printer description (PRD), and press [Tab]. Highlight the Model field,
press [F1], and select the LaserJet IIP plus or LaserJet IIP option. Press
[Enter] and then press [Esc] to exit the Print command area.
If LaserJet IIP plus is not a selection in the[P]rint[O]ptions
Model field, select the LaserJet IIP option. Selecting
LaserJet IIP will allow you to access the fonts and features of
the HP LaserJet IIP plus printer.
2. Press [Esc][F]ormat[C]haracter.
3. Tab to the Font Name field.
4. Press [F1] to see which fonts are supported
by the PRD selected in step 1.
5. To see what point sizes are supported, tab to the
Font Size field and press [F1].
6. MS Word will display the supported point sizes for
the font selected in step 4.
Specifying The Correct Print Options
Proper printing is dependent upon your specifying the correct print options.
To access MS Word's Print Options menu, press [Esc] [P]rint
[O]ptions. A screen similar to the following will appear.
PRINT OPTIONS printer:HPLASER1 setup: LPT1:
model: LaserJet IIP graphics resolution: 150 dpi
copies: 1 draft: Yes(No)
hidden text: Yes(No) summary sheet: Yes(No)
range:(All)Selection Pages page numbers:
widow/orphan control:(Yes)No queued: Yes(No)
paper feed: Continuous duplex: Yes(No)
_______________________________________________________________________Page 7
A brief discussion and the correct selections for some of these options
follows. Refer to the Microsoft Word Reference manual for a detailed
explanation of each option.
Printer
Specifies the name of the printer description (PRD) file. Press [F1] to
display a list of available printer names. Select the correct PRD for your
LaserJet printersee Identifying The Correct Printer Description earlier in
this section or refer to the Microsoft Word Printer Information manual.
Setup
Designates the port where the printer is attached. If the proper DOS
MODE commands have been entered into your AUTOEXEC.BAT file, selection
LPT1: will work regardless of which port has the printer connected to it.
Model
Designates the model of LaserJet printer being used with Microsoft
Word 5.0. If the LaserJet model you have is not listed, choose a LaserJet
model (i.e., LaserJet IIP or LaserJet Series II) with similar features.
Manual Feed
MS Word supports the following paper feed options:
LaserJet IIP plus:
Continuous Multi-Purpose paper tray on the
LaserJet IIP plus printer or the optional Lower Cassette, if installed.
Bin 1: Multi-Purpose paper tray on the LaserJet IIP plus printer.
Bin 2: optional Lower Cassette on the LaserJet IIP plus printer, if installed.
Mixed: prints the first page (e.g., letterhead) from the Multi-Purpose
paper tray; following pages from the optional Lower Cassette, if
installed.
Manual: allows manual feed of the paper through the Multi-Purpose tray.
Envelope: used with envelope macro.
Paper Trays
If you have an optional Lower Cassette installed, the printer will
default to TRAYS=LC ONLY *. With LC ONLY* selected,
if there is any paper in the MP tray, the printer will select that
paper until the MP Tray is empty. The printer will then take paper
from the Lower Cassette. To use the MP tray and the optional Lower
Cassette together, you will need to change the TRAYS setting
in the Printer Menu to one of the other settings. TRAYS=LC TRAY*
is usually best, but TRAYS=MP TRAY * and TRAYS=BOTH * also work.
If you are printing using the MP tray and send a printer command to select
a page size different from that on the front panel, the message MP LOAD will
appear in the display. You must either change the MP SIZE item in the
printer menu or hold down the [Alt] key and click the [Continue] key.
_______________________________________________________________________Page 8
COMMON TASKS
This section will assist you with many of the tasks you are likely
to use with your LaserJet IIP plus printer.
For printer feature support (fonts, page sizes, orientation,
etc.) do not use the printer front panel selection. Microsoft Word
will override any front panel setting.
EXCEPTION: When using the LaserJet IIP plus MP Tray change
MP SIZE on the front panel menu to match the page size command
being sent from the software.
Selecting Fonts
To select a font, you must know whether MS Word supports it and which
PRD is used to access the font. This information can be found in the
General Information section of this note and in the Microsoft
Printer Information manual.
Fonts made by Type Director for MS Word have letter codes
added to the end of the font name that identify symbol set and font
class. For example, CG_Times_US identifies the ASCII symbol set for
a standard bitmap font. Compressed bitmaps are identified with _c
and scalable fonts are identified with an _s. See Appendix A of the
Type Director User's Guide for more symbol set information.
Once you determine that the font is supported and which PRD to use,
follow these steps:
1. If you have not already done so, go to MS Word's
[P]rint [O]ptions command area and specify the appropriate
printer PRD. If the necessary PRD is not listed, install it according
to the Installation section of this note.
2. Highlight the text you want to format by selecting
[F6] and using the corresponding arrow keys. For other highlighting
options, refer to your Using Microsoft Word manual for the
keystroke sequences.
3. Press [Esc][F]ormat[C]haracter. This command area
allows you to choose the desired font attributes.
FORMAT CHARACTER
bold: Yes (No) italic: Yes (No) underline: Yes(No)
strikethrough: Yes (No) uppercase:Yes (No) small caps:Yes (No)
double underline:Yes (No) position:(Norm) Superscript Subscript
font name: Courier font size: 12 font color:Black
hidden:Yes(No)
Bold, Italics and Underlining
Bold, italics, underlining, and double underlining are selected
by tabbing to the appropriate field and choosing [Y]es.
_______________________________________________________________________Page 9
Typeface
Typefaces (e.g., Courier, TmsRmn, Letter Gothic) are selected by tabbing
to font name and entering the desired font. Pressing [F1]
will display a listing of fonts supported by the PRD selected in step 1.
Point Size
A font's point size (10, 12, 24, etc.) is selected by tabbing
to font size and entering the desired point size. Press [F1]
to see a list of supported point sizes for the specified font name.
4. Press [Enter] to apply the selected format options.
5. If you selected a font with a point size greater than
12, you may need to change the line spacing in MS Word's Format
Paragraph command area. To modify the line spacing,
press [Esc] [F]ormat[P]aragraph, tab to the line
spacing field and enter one of the following:
1 Single line spacing, 12 point fonts
1.5 One and One-Half line spacing, 18 point fonts
2 Double line spacing, 24 point fonts
2.5 Two and One-Half line spacing, 30 point fonts
3 Triple line spacing, 36 point fonts
You may find it easier to specify Auto line spacing by highlighting
the line spacing field and pressing [F1]. This setting will automatically
adjust line spacing to accommodate the largest font size within each line.
When using fonts that are larger than the default you will
need to set line spacing to auto. To do this press: [Esc]
[F]ormat [P]aragraph, highlight the line spacing
field, press [F1], highlight Auto, and press [ENTER].
Setting Page Length
Press [Esc] [F]ormat [D]ivision [M]argins. This command area
allows you to choose the desired margins and page length.
FORMAT DIVISION MARGINS
top: 1" bottom: 1"
left: 1.25" right: 1.25"
page length: 11" width: 8.5" gutter margin: 0"
running-head position from top: 0.5" from bottom: 0.5"
mirror margins:Yes(No) use as default: Yes(No)
When you set the page length in MS Word's Format Division Margins
menu make sure you enter the correct value. Valid page lengths are:
Portrait:
Letter Paper 11 inches
Legal Paper 14 inches
Landscape:
Letter Paper 8.5 inches
Legal Paper 8.5 inches
_______________________________________________________________________Page 10
If you specify an invalid page length, your LaserJet IIP
plus printer may request the improper size of paper.
Landscape
This section will guide you through printing landscape with the LaserJet
IIP plus printer on letter size paper.
1. Press [Shift F10] to select your entire document.
2. Press [Esc][F]ormat[D]ivision[M]argins
and specify the following:
Top Margin 0.50" or greater
Bottom Margin 0.50" or greater
Page Length 8.5"
Page Width 11.0"
3. Press [Enter].
4. Press [Esc][P]rint[O]ptions and select
a PRD that supports the desired fonts. Highlight the Model
field, press [F1], and select the LaserJet IIP plus
or LaserJet IIP and press [Enter].
5. Press [Esc] to exit the Print command area.
6. To print the document, highlight Printer and press [Enter].
Legal Paper
The following sections will guide you through printing on legal size
paper in the portrait and landscape orientations.
1. Press [Shift F10] to select your entire document.
2. Press [Esc][F]ormat[D]ivision[M]argins,
specify the following and continue with steps 3 through 7:
Portrait Settings:
Top Margin 0.50" or greater
Bottom Margin 0.50" or greater
Page Length 14.0"
Page Width 8.5"
Landscape Settings:
Top Margin 0.50" or greater
Bottom Margin 0.50" or greater
Page Length 8.5"
Page Width 14.0"
3. Press [Enter] to exit the Margins menu.
4. Press [Esc][P]rint[O]ptions and select
a PRD that supports the fonts you plan to use in your document.
(See pages 2-5 through 2-8.)
_______________________________________________________________________Page 11
5. Press [Tab] to highlight the Model field. Press
[F1] and select the LaserJet IIP plus or LaserJet IIP.
6. Press [Tab] to highlight the Paper Feed
option. Press [F1] and select one of the following:
Manual Feed.... select Manual
If using Manual Feed on the LaserJet IIP plus, you need to
click the [ON LINE] key to activate printing.
MP Tray or optional Lower Cassette w/Legal Tray... select Continuous
(If you are using the MP Tray on the LaserJet IIP plus, you must change
the MP SIZE setting on the front panel of the printer to read MP TRAY=LEGAL.)
7. Press [Enter] and print the document.
Printing Envelopes
Microsoft Word 5.0 is able to print business and letter-size envelopes
using the envelope tray in the optional Lower Cassette on the LaserJet
IIP plus printer. This section will assist you in manually
feeding envelopes, and using the envelope tray in the optional Lower
Cassette on the LaserJet IIP plus printer. Use the face-up
output tray when printing envelopes.
Manual Feed
1. Type the desired address.
2. Press [Shift F10] to highlight the entire document.
3. Press [Esc] [F]ormat [D]ivision [M]argins and specify the following:
Top Margin 2.25"
Bottom Margin 0.50"
Left Margin 5.65"
Right Margin 0.50"
Page Length 8.5"
Page Width 11.0"
4. Press [Enter].
5. Press [Esc] [P]rint [O]ptions, press [F1], and select the desired PRD.
6. [Tab] to reach the Paper Feed option,
press [F1], and select the Manual option.
7. Press [Enter] and print the envelope,
then click the [ONLINE] key to print the envelope
The message displayed by the front panel or the printer will
be MF FEED LETTER instead of ME FEED COM-10. The Microsoft Word driver
does not directly support manually feeding envelopes and requires
that the envelope be created in a letter size format.
_______________________________________________________________________Page 12
LaserJet IIP plus Envelope Tray (Lower Cassette)
1. Type the desired address.
2. Press [Shift F10] to highlight the entire document.
3. Press [Esc] [F]ormat [D]ivision [M]argins
and specify the following:
Top Margin 2.25"
Bottom Margin 0.50"
Left Margin 3.50"
Right Margin 0.50"
Page Length 4.0"
Page Width 9.5"
4. Press [Enter].
5. Press [Esc] [P]rint [O]ptions, press [F1],
and select the desired PRD.
6. Press [Tab] to highlight the Model field,
press [F1], select the LaserJet IIP plus or
LaserJet IIP.
7. Press [Tab] to reach the Paper Feed option,
press [F1], and select the Envelope option.
8. Press [Enter] and print the envelope.
Printing Special Characters
Special characters can be printed if your LaserJet internal, cartridge,
or soft font supports the character and if Microsoft Word's PRD fully
supports that font.
Refer to your LaserJet printer manual to determine whether your printer's
internal fonts support a particular character or symbol. If you have
an optional cartridge font or soft font, refer to the documentation
that accompanied the font.
To determine the decimal value to be used to print your character,
the macro.gly file must be installed into Microsoft Word.
Installing Macros
1. Press [Esc] [T]ransfer [G]lossary
[M]erge [F1]. The macro.gly file should appear
on your screen. Highlight macro.gly and press [Enter]. If
this file is not listed on your screen, insert Word's UTILITIES
2 Disk in drive A, enter A:macro.gly and press [Enter].
2. Press [Esc] [T]ransfer [G]lossary
[S]ave, enter c:\word5\macro.gly, and press [Enter].
This macro installation procedure does not need to be repeated in
the future unless you have trouble accessing the character macro.
_______________________________________________________________________Page 13
Once the macro is installed, do the following:
1. Press [Esc] [I]nsert followed by the key [F1].
Select the macro, character_test.mac, and press [Enter].
2. When prompted by Microsoft Word, select [N] unless you want a printout
of every font character available under the current printer description.
3. Next, select the font desired at the current time to obtain the ASCII
character decimal equivalents. Once the printout is finished, examine
these documents for the decimal value of the character desired.
4. Select [N] to prevent printing another character
decimal equivalent sheet, unless you need decimal equivalents for
another font. If you need a second printout, specify [Y] and
select the next desired font.
5. To obtain the character, hold down the [Alt] key
and enter the decimal value on the numeric key pad.
Formatting And Printing Labels
The steps and table which follow provide instructions and format settings
for adhesive labels available from Hewlett Packard, (800) 538-8787,
or Avery Corporation, (800) 535-3232, ext. 30.
1. Press [Esc][P]rint[O]ptions and select
a PRD that supports the desired fonts. [Tab] to the Paper
Feed option, press [F1], and select Manual.
2. Format your labels document according to the settings
provided in the following table. If you choose to adjust these settings,
make sure your top and bottom margins combined do not exceed one inch
and that you use only one format line.
Label Supplier Hewlett Avery Avery
Packard
Part Number 92296A 5161 5162
Label Dimensions (2-5/8" x1") (4"x1") (4"x1-1/2")
Margins [Esc] [F]ormat [D]ivision [M]argins
Top Margin .60" .60" .25"
Bottom Margin .25" .25" 0"
Left Margin .25" .15" .25"
Right Margin 0" 0" 0"
Layout [Esc] [F]ormat [D]ivision [L]ayout
Number of Columns 3 2 2
Space Between Columns .40" .40" .50"
3. Press [Esc] [P]rint [P]rinter to print.
4. For the LaserJet IIP plus you must install
the face up output tray.
5. When prompted by the LaserJet IIP plus, load
the labels, face down in the MP Tray, set the output selection to
face-up output then click the [ON-LINE] key.
_______________________________________________________________________Page 14
4 Line Label
Addresses
For 4 line addresses, use the (2-5/8"x1") labels or the (4"x1") labels.
Separate each address with 2 blank lines.
6 Line Label
Addresses
For 6 line addresses, use the (4"x1-1/2") labels. Separate each address
with 3 blank lines.
Drawing Lines And Boxes
Line and box drawing in Microsoft Word 5.0 is accessed by pressing
[Control F5] and using the cursor keys to draw. These characters
are resident in the LaserJet IIP plus printer's PC-8 symbol
set. Microsoft Word's line and box drawing feature will work with
the PC-8 symbol set if you use the HPLASER1.PRD and select the font
name CourierPC.
Embedding Printer
Commands
For features not supported by MS Word's PRDs, printer commands can
be embedded in documents. The steps are as follows:
1. To enter the escape control character in Word 5.0,
hold down the [Alt] key and use your computer's numeric keypad
to enter 027. If you make this entry correctly, a left pointing arrow
will appear on your screen when you release the [Alt] key.
2. Immediately following the symbol, enter
the remainder of the printer command in its ASCII form. There should
be no spaces in the command!
Example
To embed the printer command "Esc(1U" for the legal symbol
set, hold down the [Alt] key and enter 027 on your computer's
numeric keypad. Release the [Alt] key and enter the remaining
ASCII characters, (1U.
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COMMON PROBLEMS
This section provides a troubleshooting approach to solving many of
the common problems associated with using Microsoft Word 5.0 and your
LaserJet IIP plus printer. In most cases, these problems can
be avoided if you follow the guidelines presented in the General
Information and Common Tasks sections of this application note.
Creeping Text
Problem: The first page of your document prints properly, but
subsequent pages have larger and larger top margins (i.e., creep down).
Causes: 1) Failure to specify the correct printer. 2) Invalid
page length specification.
Solutions: 1) Press [Esc][P]rint[O]ptions[F1] and select the correct LaserJet
PRD (e.g., HPLASER1) . 2) Press [Esc][F]ormat[D]ivision[M]argins and specify a
valid page length setting. See the Setting Page Length section of this note.
MP Load Exec or MP Load A4 Message
Problem: The LaserJet IIP plus printer displays an "MP
Load Exec or MP Load A4" message when you print your document.
Causes: 1) Invalid page length specification. 2) Improper Form
(lines-per-page) setting on the LaserJet printer control panel.
3) Incorrect LaserJet model chosen.
Solutions: 1) Press [Esc][F]ormat[D]ivision[M]argins and specify a
valid page length setting. Refer to the Setting Page Length section
of this note.2) Take the LaserJet IIP plus off line and, while holding
down the [ALT] key, hold down the [ON-LINE/RESET] key until 09 MENU RESET
displayed. 3) Press [Esc][P]rint[O]ptions, highlight the Model field,
press [F1], and select the LaserJet IIP plus or LaserJet IIP model.
MP Load C5
Problem: The LaserJet printer displays an "MP Load C5" message
when you print your document.
Cause: Incorrect paper feed choice.
Solution: Press [Esc] [P]rint [O]ptions, highlight
the Paper Feed field, press [F1], and select Continuous.
Incorrect Font
Problem: When you print the document, some or all of the text
is printed in an incorrect font.
Causes: 1) The font cartridge containing the desired font(s) is not firmly
inserted in the printer. 2) You did not select the font(s) properly.
3) The soft font files(s) are not copied to your MS Word subdirectory.
Solutions: 1) Take the printer off line and re-insert the font cartridge. Push
firmly until the cartridge clicks into place. 2) Refer to the Selecting Fonts
section of this note. 3) Refer to the Soft Font Installation section of this
note.
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Error 21 or Text Printing On One Line
Problem: The LaserJet printer displays a "21 PRINT OVERRUN"
message or lines of text are printed on top of each other.
Cause: Line spacing specified as 0.
Solution: Press [F10] to highlight the problem paragraph,
then press [Esc] [F]ormat [P]aragraph and specify a valid
line spacing value.
MP LOAD `page size' on the LaserJet IIP plus
Problem: Printer Displays MP LOAD `page size' when
sending a print job to the printer.
Cause: The page size command being sent to the printer does
not match MP SIZE on the front panel menu of the printer.
Solution: Change MP SIZE on the front panel menu of
the printer to match the page size command being sent to the printer.
Other Problems
If you are having other types of problems, or if these suggestions
have not resolved the problem:
1. Read the General Information and Common
Tasks sections of this application note.
2. Try printing similar documents. Is the problem isolated
to one document? If so, find and delete invalid or misplaced format
selections in the problem document.
3. Repeat the installation procedures. This will help
ensure proper installation of the correct Printer Resource Description
(PRD) file.
4. Refer to your Microsoft Word manuals or call Microsoft
Customer Support at (206) 454-2030 if you need assistance in using
MS Word's functions.
5. Call Hewlett-Packard's LaserJet Assist Line.
Telephone (208) 323-2551
Hours (Mon, Tue, Thu, Fri) 7:00am to 6:00pm MST
Wednesdays 7:00am to 4:00pm MST
When you call Hewlett-Packard, call from a phone next to your
computer and your LaserJet printer. You should have a recent self
test printout available. This will allow you to quickly identify
your panel settings for the Hewlett-Packard technician assisting you.
Assisting you may also require access to your Microsoft Word documentation.
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